PATIENT has the right to receive safe and high quality health services, provided with professional care, skill and competence.

 PATIENT has the right to receive care with respect to him and his culture, beliefs, values and personal characteristics.

 PATIENT has the right to receive open, timely and appropriate communication about his health care in a way he can understand.

 PATIENT has the right about his health status, recommended treatments, options, risks and benefits.

 PATIENT has the right to be informed about the costs of his care and payment methods.

 PATIENT has the right to join in making decisions and choices about his care and about health service planning.

 PATIENT has the right that his personal privacy is maintained and proper handling of his personal health and other information is assured.

 PATIENT has the right to comment on or complain about his care and have his concerns dealt with properly and promptly.